"Making Good Customers Better."™

Customer Loyalty and Reward Programs for Bakeries & Pastry Shops

KickBack Systems offers successful relationship management solutions including customer loyalty marketing and reward programs for bakeries and pastry shops.

Customers love their pastries and baked goods. Like many other foodservice segments, competition among bakeries, cake shops and pastry shops operators is fierce. To differentiate your offering beyond the bakery display case, a solid loyalty program can help drive customers to your store while cultivating a new loyal base of consumers.

Rewards programs, such as KickBack Points, are beneficial to companies in a multi­faceted way: The more customers use these tools, the more insight the business gains into their habits and what they might want. From there, companies such as KickBack use the information to reward customer loyalty based on their purchase behavior, which allows them to determine which rewards to send to frequent shoppers.

Over time, by identifying your customers’ shopping patterns, you can learn how to reward your best customers and keep your brand top of mind with occasional customers, ultimately converting them to full­time patrons. Whether you have a chain of cupcake shops or just a single store, KickBack’s relationship management solution can arm you with the valuable tools you need to watch your sales rise.

It can be difficult for small businesses compete with larger brands and supermarkets considering that most large brands have more locations, resources, marketing dollars and the scale to offer lower prices. However, a good customer loyalty program can be the icing on the cake when it comes to customer satisfaction. It is an easy way for small businesses to show their personal side and remain competitive in spaces dominated by big business.

The most successful incentive programs don’t have to drain a small businesses’ budget to drive customer satisfaction. In today’s mobile era, cost­effective rewards programs are just as fruitful as the ones put in place by bigger players.

Customer retention programs are not just for big brand name players. They can provide many benefits for small businesses, such as increasing sales, helping them stand out and developing a stronger relationship with their customers­­and technology is making it easier and cheaper than ever before to launch one.

About Us

As a national leader in rewards programs and loyalty solutions, KickBack Systems develops business solutions that make retail operators smarter, more profitable and helps to elevate their entire organization to learn how to anticipate the growing needs of their customers.

Read More.


Once I started carrying the KickBack Points card, I started shopping Alta Convenience Stores a little more. I enjoy getting the rewards, but I really enjoy their employees as well. I look forward to my visits.

Chris Park, Customer & KickBack Systems Super Bowl Giveaway Winner

The KickBack Points program has been a great boost for our business and having the grand prize winner come from one of our stores has been an extremely exciting experience... Chris was really surprised and sincerely grateful to win the grand prize. As a company, it feels great to reward one of our loyal customers with such a fantastic opportunity.

Dennis Dirkse, Area Sales Manager for Pester Marketing Co.

Our advocates are asking for a loyalty program, and we are answering in a big way. We are known for our great service, and World Rewards provides us with the opportunity to thank our advocates instantly, and encourage them to make Bobby & Steve’s Auto World their one-stop-shop.

Jared Scheeler, Director of Convenience Store Operations at Bobby & Steve's Auto World

Each of these brands has their own loyalty program, but it was our company’s contention that it was better for us to market one loyalty program, Rattlers Rewards, than to try to market three separate programs to our customers. We went with KickBack Rewards because they were very easy to work with and the rollout was fairly smooth for a business transition of this size.

Jim Kolkhorst, CEO of Kolkhorst Petroleum Co, Inc.

We are in a very competitive market surrounded by larger retailers with rewards programs. During our due diligence phase, we learned that a lot of our customers were already participating in KickBack's program at Conoco and Phillips 66 locations. By joining the coalition, we are able to help our loyal customers earn discounts, prizes and other great rewards. It's really a win-win for everyone.

Troy Plane, Company Owner and General Manager at Phillips 66

Contact Us


Toll Free: 866-230-6357
Local: 208-735-2265
Tech Support: 866-235-5503


1539 Fillmore St.
Twin Falls ID 83301

Contact Us