Customer Loyalty and Reward Programs for the Coffee Shops & Cafés
KickBack Systems offers successful relationship management solutions including customer loyalty marketing and reward programs for coffee shops and cafés.
With about 11,000 chain and 14,000 independent cafés and coffee shops and coffeehouses in the U.S., according to the Specialty Coffee Association of America (SCAA), consumers can afford to be picky about where they buy their brewed beverages. They want their coffee hot, fresh and customized to their specific taste and they are not about to compromise on any of those demands.
Coffee shops have some major advantages over other types of businesses when it comes to building a loyal following. About 83% of adult Americans are frequent shoppers of coffee products, consuming an average of three cups each day. As a nation, we spend $12 billion a year at independent coffee shops, a number expected to double in the coming years. Obviously, coffee is a popular beverage, but the competition is fierce. A welloperated customer loyalty program, such as KickBack's awardwinning incentive rewards program, can infuse some energy in your brand to help you rise above your competitors.
With more than 15 years of experience, KickBack is recognized as the market leader in building rewarding customer experiences that generate brand loyalty, build repeat store visits and increase bottom line sales. KickBack’s innovative approach to loyalty solutions is a truly accountable marketing technique that provides insights for your café, coffee shop or coffeehouse.
When it comes to shopping rewards and incentive programs, your customers are not just looking to satisfy their hunger, thirst and comfort needs. They are also looking for an experience an enjoyable and engaging experience. KickBack Rewards can help you generate the excitement your customers crave. Focusing on relationship management, marketing and management solutions utilizing KickBack’s advanced loyalty platform will lead to greater customer satisfaction.
As your competition races to launch loyalty programs, café’s remain fertile ground for programs that blend mobile technology and rewards. Research suggests that the best marketers are receptive to adapting this technology. Contact a KickBack Customer Relationship Manager to learn how KickBack technology can go to work for you.