"Making Good Customers Better."™

Customer Loyalty & Reward Programs for Grocery Stores, Drugstores & Supermarkets

Get customer loyalty marketing and reward program club solutions for grocery Stores, drugstores and supermarkets. Kickback Systems offers only the best reward programs and management solutions.

Identifying, rewarding and retaining your top customers is one of the hardest challenges for any retail business. It’s both a marathon and a sprint, and with loyal customers spending 67% more than new ones, it’s a race you can’t afford to lose. The right loyalty program can help get more customers across the finish line, and ensure customer satisfaction.

Traditional plastic-card loyalty programs have long been the gold standard for grocery stores, supermarkets and drug stores. In fact, Fred Reichheld, author of The Loyalty Effect, a 5% increase in customer retention can produce as much as a 100% increase in annual profit.

It costs a lot less to keep existing customers than to earn new ones. One of the top best ways to keep customers coming back for more is by establishing an effective customer loyalty or rewards program. The most successful rewards programs are carefully developed to appeal to a company’s best customers, so it’s crucial to put plenty of thought and planning into the process.

Before kick-starting a new incentive program to target frequent shoppers, familiarize yourself with the most compelling benefits of putting one into action. Well-executed shopping rewards programs, such as KickBack Points, can encourage loyal customers to spend more, and they can attract new customers with exciting and valuable rewards. They can even bring back profitable customers who have defected to other brands. Such programs provide indispensable insights into customers’ spending habits, and this information can be used to fine-tune your marketing strategy.

That's why the most successful loyalty marketing and management solutions focus on relationship management. To find out how KickBack can help your business, contact a Customer Relationship manager today.

About Us

As a national leader in rewards programs and loyalty solutions, KickBack Systems develops business solutions that make retail operators smarter, more profitable and helps to elevate their entire organization to learn how to anticipate the growing needs of their customers.

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Once I started carrying the KickBack Points card, I started shopping Alta Convenience Stores a little more. I enjoy getting the rewards, but I really enjoy their employees as well. I look forward to my visits.

Chris Park, Customer & KickBack Systems Super Bowl Giveaway Winner

The KickBack Points program has been a great boost for our business and having the grand prize winner come from one of our stores has been an extremely exciting experience... Chris was really surprised and sincerely grateful to win the grand prize. As a company, it feels great to reward one of our loyal customers with such a fantastic opportunity.

Dennis Dirkse, Area Sales Manager for Pester Marketing Co.

Our advocates are asking for a loyalty program, and we are answering in a big way. We are known for our great service, and World Rewards provides us with the opportunity to thank our advocates instantly, and encourage them to make Bobby & Steve’s Auto World their one-stop-shop.

Jared Scheeler, Director of Convenience Store Operations at Bobby & Steve's Auto World

Each of these brands has their own loyalty program, but it was our company’s contention that it was better for us to market one loyalty program, Rattlers Rewards, than to try to market three separate programs to our customers. We went with KickBack Rewards because they were very easy to work with and the rollout was fairly smooth for a business transition of this size.

Jim Kolkhorst, CEO of Kolkhorst Petroleum Co, Inc.

We are in a very competitive market surrounded by larger retailers with rewards programs. During our due diligence phase, we learned that a lot of our customers were already participating in KickBack's program at Conoco and Phillips 66 locations. By joining the coalition, we are able to help our loyal customers earn discounts, prizes and other great rewards. It's really a win-win for everyone.

Troy Plane, Company Owner and General Manager at Phillips 66

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Toll Free: 866-230-6357
Local: 208-735-2265
Tech Support: 866-235-5503


1539 Fillmore St.
Twin Falls ID 83301

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