Customer Loyalty & Reward Programs for Grocery Stores, Drugstores & Supermarkets
Get customer loyalty marketing and reward program club solutions for grocery Stores, drugstores and supermarkets. Kickback Systems offers only the best reward programs and management solutions.
Identifying, rewarding and retaining your top customers is one of the hardest challenges for any retail business. It’s both a marathon and a sprint, and with loyal customers spending 67% more than new ones, it’s a race you can’t afford to lose. The right loyalty program can help get more customers across the finish line, and ensure customer satisfaction.
Traditional plastic-card loyalty programs have long been the gold standard for grocery stores, supermarkets and drug stores. In fact, Fred Reichheld, author of The Loyalty Effect, a 5% increase in customer retention can produce as much as a 100% increase in annual profit.
It costs a lot less to keep existing customers than to earn new ones. One of the top best ways to keep customers coming back for more is by establishing an effective customer loyalty or rewards program. The most successful rewards programs are carefully developed to appeal to a company’s best customers, so it’s crucial to put plenty of thought and planning into the process.
Before kick-starting a new incentive program to target frequent shoppers, familiarize yourself with the most compelling benefits of putting one into action. Well-executed shopping rewards programs, such as KickBack Points, can encourage loyal customers to spend more, and they can attract new customers with exciting and valuable rewards. They can even bring back profitable customers who have defected to other brands. Such programs provide indispensable insights into customers’ spending habits, and this information can be used to fine-tune your marketing strategy.
That's why the most successful loyalty marketing and management solutions focus on relationship management. To find out how KickBack can help your business, contact a Customer Relationship manager today.